FULFILLMENT SERVICE REPRESENTATIVE

Belleville ON

Job Type:

Direct Hire

About the Role

Our automotive client is looking to hire a Fulfillment Service Representative. The successful candidate will be responsible and expected to be a customer-centric, sales facilitation, order fulfillment professional. 


Additional responsibilities includes:

  • In-Field Service: Vendor-Managed Inventory Coordination; Order-Processing; Delivery and Put-Away

  • Assisting with Warehouse Operations as required: Receiving; Pick-Pack; Delivery Routing; Inventory Control and Housekeeping Customer Service: Responding to Phone and Email Inquiries; OrderTaking; Order Processing; Assisting and supporting Branch and Customer business operations

  • Ensure adherence to company policies, procedures and applicable government regulations

  • Proficiently participate in all aspects of customer service to ensure internal and external customer satisfaction to business objective Key Performance Indicators (KPIs)

  • Will train Fulfillment Service Representatives with experience and/or interest in: Inventory Control; Purchasing; Accounts Payable; Accounts Receivable; Paint Mixing; Colour Tool Maintenance; InField Customer Vendor Managed Inventory; Sales Support; and/or Route Sales activities

  • Expected to work safely, diligently, efficiently, effectively. • Actively participate in safety meetings and activities


Required Skills and Qualifications: 

  • Professional, Positive, Determined, Customer-Centric, Hands-On, Can-Do Attitude

  • Experience and success in a distribution business environment

  • Excellence in organization, time management and communication skills

  • Forklift Experience with active license preferred. Will train for specific Branch Lift Equipment

  • Valid and Current ‘G’ License and Clean Driver’s Abstract

  • Practical working knowledge of WHMIS and Transportation of Dangerous Goods (TDG) mandatory

  • Physically capable: Ability to Lift 50lbs.

  • Ability to work effectively under pressure to meet time-sensitive deadlines